Frequently Asked Questions about your SØMLØS robotic mower

 

What's the latest for SØMLØS robotic lawn mowers?

We have launched SØL3 software version for your G1 and G1+

Upgrade your device software now using your SØMLØS Upgrade kit to get the best out of your robotic mower!


 

 

Key Benefits of SØMLØS robotic mower
Fundamentals of your SØMLØS mower
Basic troubleshooting steps



Key Benefits of SØMLØS robotic mower

* What can I get with from my SØMLØS robotic mower?

SØMLØS robotic mower is created to make your mowing faster and more convenient so you can use your time to live more! It gives your lawn that clean lavish carpet like look without spending too much.

* Is SØMLØS  user friendly?

 Yes, it is easy to install and operate. No need to be tech-savvy at all! Follow user manual (SØMLØS User Guide) correctly or the video guide below on how to properly setup your robotic mower.

* Is my SØMLØS robotic mower eco-friendly?

Your SØMLØS robotic mower is battery operated and is 100% safe for the environment. Keep you mower on it's charging dock when not in use. SØMLØS G1 needs to be charged for at least 2 hours. G1+ may need longer charging time, at least 4 hours. 

 * Will my Sømløs robotic mower distract my neighbors?

 Noise output of robot lawn mowers varies . Even so, they are all considerably quieter than a conventional lawnmower. Sømløs robotic mower noise level it between 55 - 65 DB. If your mower is noisier than usual, you might want to check if there are debris stuck on the blades or the wheels.

 

Fundamentals of your SØMLØS mower

* How do I install my robotic mower? 

 See video guide:

 

* Do I need to connect the boundary wires?

Lay the boudary wires on your lawn. Secure the wires on the ground. Use the staples that came along with the mower.The SØMLØS robotic mower is running through the boundary wire; make sure to cut off the rubber ends of the boundary wire so electricity can run through. The boundary wires must be placed in a straight line at least 200cm in front of the charging station and at least 30cm behind the charging station beforeso it can turn. DO NOT overlap the boundary wires.

If your robotic mower runs over the boundary cable, it stops, backs off, and continuous in another direction.

* How do I know my robotic mower is receiving signal from the charging dock?

If your charging Dock emit Red/Blue light, then it means you're all good to go!. See User Manual to properly connect the boundary wires, page 20

 

* Will my SØMLØS robotic mower automatically return to its chraging dock?

 Absolutely yes! So long as you have set your robotic mower to "Auto-mode" , it will return automatically to the charging dock after mowing.

* What are the cutting patterns I can use with my Sømløs robotic mower?

Random,Edge and Spiral cutiing. Zig-zag and spiral are both secondary functions, it will automatically change to Random mode depending on the terrain and obstacles -- these two will directly impact the cutting functions you had set. Zig-zag modes works best for flat lawns. 

* Will my Sømløs robotic mower works on slopes?

Yes! Sømløs robotic mower is design to work on slopes. With the new software updates, climbing the capacity is up to 58% steepness. If you have a steep-sided lawn, remember to lay the boundary wire diagonally so the mower has more traction into the ground and to avoid sharp edges as this will distort the signal it emits and will cause No Signal error.

 

 

 Basic troubleshooting steps

My Lawnmower is showing No Signal. What should I do?

Make sure that your robotic mower has the latest software version SØL 3


Move your SØMLØS G1 in the middle of your lawn after everything is set up properly and make sure the Red/Blue light is still flashing.
Do the "SELF-TEST" Go to Home Screen -> Diagnostics -> Choose “Check Signal”. Check Sensor indicator.
LCD Screen should display the following:
L Sensor: Inner
R sensor: Inner
Lift Sensor: OK
Bump Sensor: OK
Rain Sensor: OK

My robotic mower still shows No Signal.

Do a Factory Reset:
Go to Home screen > System settings > Factory reset
Press “OK-knapp”
Enter your password
Select “YES”
Your SØMLØS G1 is now resetting back to factory settings.

My mower is not charging.
  • Check if your it's set to Auto -- your SØMLØS will back to the charging dock in a counter-clockwise motion.
  • Please make sure that the cables at the back of your charging station is correctly placed (refer to Page 5 of your Norwegian manual)
  • Uninstall the battery for 1 minute, then reinstall it
  • Carry your lawnmower and place it to it's charging dock. Check if it'll charge

Note if everything has been don correctly and your mower is still not charging, please our after sales support: support@somlos.com
Screen displaying Bumper Error

 

  • When you lifting your mower , use the handle bracket and not the cover, otherwise it will result to "bumper error" 
  • Check the inside of your mower's bumper if there is anything stuck on there
  • Do not to press the STOP button, but use both hands to adjust the bumper instead.